« Felipe Antolinez »

Appearing Productive in The Workplace. A nuanced, well-written blog post on the dangers of using AI in the workplace.

The author identifies two distinct failure modes:

Generative AI can produce work that looks expert without being expert, and the failure arrives in two shapes. The first is when novices in a field are able to produce work that resembles what their seniors produce, faster or more advanced than their judgment. The second is when people generate artifacts in disciplines they were never trained in.

Another interesting observation is on workslop, now that the cost of producing a document has fallen to nearly zero:

Requirements documents that were once a page are now twelve. Status updates that were once three sentences are now bulleted summaries of bulleted summaries. Retrospective notes, post-incident reports, design memos, kickoff decks: every artifact that can be elongated is, by people who do not read what they produce, for readers who do not read what they receive.

The author also writes about the implications for companies, which is a view I share:

For firms, the competitive advantage of a firm whose work can be trusted has not disappeared; it has, if anything, appreciated, because so many of the firm’s competitors are quietly converting themselves into content-generation pipelines and counting on the client not to notice.